Join us at our SCA Certified Training Lab and Roasting facility in Minneapolis, MN and participate in an intensive, two-day Barista Skills course.
Are you an owner or a hopeful owner of a cafe?
Are you a roasting company owner and you need to acquire basic barista skills in order to ensure your customers have the best experience with you espresso blends and coffee offerings?
Are you a barista looking to hone your skills and gain and SCA credential toward your Coffee Skills Diploma?
Are you building a team of baristas, looking to better train them, put protocols in place for your company, have drink recipes that are repeatable and consistent, and looking for tips and tricks to pass your knowledge to the staff?
We will be alternating from coffee and espresso theory to instructor demonstration, to practical application and practice. Our class size is limited to 6 students to make room for plenty of personalized learning. Lunch is provided on both days, and you know we will always provide fresh coffee.
Visit our Mill City Campus page for travel and accommodation information to plan your trip to our beautiful Twin Cities.
Beginning with Basics
We’ll begin with an overview of where coffee comes from and all of the steps in the supply chain that support its growth and safe transport. We will emphasize how these elements affect the flavor of the final cup. We will examine how coffee is grown, processed and graded, dig into green coffee’s anatomy, farming challenges, and the role of the barista in extraction, brew methods, and developing brew recipes.
The Language of Flavor
Tasting coffee is a great way to develop your palate and your ability to describe your sensory experience. Before we become skilled coffee tasters, we must first learn how we perceive flavor and how to identify different types of flavors. We will discuss the role of aroma, body, and aftertaste in coffees and explore different flavor profiles through guided tastings.
Developing an Espresso Protocol
By identifying the basic parts of a commercial espresso machine and the steps of pulling the perfect shot, you will learn how to make small adjustments to your dose, grind, and volume to coax the best flavor out of your coffee. Focusing on healthy ergonomics and developing a workflow that is comfortable and repeatable means you’ll be able to pull great espresso shots for years to come.
Demystifying Milk Texture
Understanding the chemical make-up of dairy and exploring what’s happening when you apply heat and air with the steam wand will allow you to learn an easy way to ensure silky microfoam for lattes and cappuccinos. Whether you’re steaming whole milk or a plant-based alternative, you’ll acquire a go-to method for steaming perfect milk on your espresso machine.
The Art of Customer Service
Your product is only as good as the way it’s served, and most customers will decide where to spend their money based solely on their customer service experience. We will explain the different areas of customer service and draw from our own personal experiences to understand what does and doesn’t work when it comes to great service. You’ll learn how to provide great service and how to recover from a negative service experience.
Train the Trainer
Like learning a new language, we get better through practice with others. Our group will have time on the espresso machine to apply theory and help each other dial in espresso and build great drinks. With a focus on specific learning styles and training tools, you’ll develop your own teaching skills and the ability to explain these concepts to others – whether that will be your coworkers, employees, or wholesale customers.
Workflow and Efficiency
Learn how to save time, money, and stress by focusing on the most important areas of efficiency for an espresso bar. From setting up your cafe in the best way for your baristas to understanding how a station can best be utilized for fast drink service, you will learn how to work smoothly and confidently in your own space.
Developing Your Menu and Training Program
How will you take all of this knowledge and apply it to your unique business? Learning the systems that help a cafe operate and thrive will assist you in applying the skills in this course to your future retail success. We’ll provide templates for beverage recipes, seasonal drinks, and training assets for a team of baristas so you can have control over the quality and consistency of the drinks served at your cafe!
Open Your Cafe
Our students love what they do, and we want them to be wildly successful in whatever way they define success. We aim to provide tools & concepts that empower your roasting business, retail cafe, or both to respond to your unique market needs and we share strategies that will enable you to start where you are and grow a business that suits your goals.
Attendees of this course will be automatically qualified to take the ‘Intro to Coffee’ and the “Barista Foundation’ tests. If you are interested in taking these tests, they take about an hour and will be administered as we wind down on our last day of class. No additional testing fees – all certifications fees for students who pass these tests ($144 value) will proudly by paid for by Mill City Roasters.
Monday and Tuesday: Mill City Roasters, 9:00am-4:00pm
We will email students 1-2 weeks before class with parking & lunch details. More information to help plan your trip is available on our Visit the Mill City Campus page.